This is a list of your most commonly asked questions, if you don't find the answer you are looking for please feel free to contact us.

Are the Park's facilities open all year round?

Yes. All facilities are available all year round. Reception is open 8.30am to 8pm each day. Evolution Health and Fitness is open from 7am to 9pm Monday to Friday and 8am to 8pm Saturday and Sunday. Little Monkeys indoor playcentre and the Explorers Cafe opens from 10am to 6pm each day. The Activity Den is open from 8am to 10pm (excluding soft play which closes at 6.30pm).

What Awards have you received?

We are very proud to have been awarded:

- Hoseasons Best in Britain Award 2019.

- Hoseasons Diamond Awards 2019. Best Relax and Explore Holiday Park in the Heart of England.

- Visit England Quality Assessment 2019. Awarded 5 Star Gold.

- Trip Advisor 2019. Certificate of Excellence.

- David Bellamy Awards 2019. GOLD.

We have also previously been a finalist in the Visit England Awards for Excellence.

Can I specify which lodge number I stay in?

Yes, if you book direct you can choose which lodge number or area of the park you stay in. This is subject to availability. Please telephone Reception on 01629 732428. 

How do I make a group booking?

If you want to make a group booking or reserve more than one lodge then please call Reception on 01629 732428. By booking direct with Reception we can ensure that your group is allocated lodges close together. 

What does it mean to be a partner of Landal GreenParks?

Landal Darwin Forest is still owned and operated by the Grayson family with their award winning team but it is now a UK partner of the iconic European brand, Landal GreenParks. Landal GreenParks is renowned for its levels of customer service at its holiday parks within Europe and we are very proud to be chosen as the first Landal GreenPark in the UK, a sister company of Hoseasons.

What to expect from a Landal Darwin Forest and Landal GreenParks holiday:

Hostmanship: Fantastic Customer Service, Going the extra mile as standard, Branded uniforms and items.

Nature: Fun outdoor activities, Eco-awareness, Get back to nature with stunning surroundings.

Local: Locally produced items for sale, On park local experts, An abundance of local attractions.

Family: Shared activities, Ideal for small groups or larger parties, Things to do for all ages and abilities.

Our team are looking forward to welcoming you to the Peak District National Park and helping you to make the most of your holiday.

Our sister site Landal Sandybrook also joined the Landal team in 2018.

How do I apply for a media stay?

To apply for a media stay please complete the following application form

What are arrival and departure times?

Your lodge will be ready from 4pm on the day of arrival but you are welcome to arrive earlier and use the facilities onsite. You can find out more about the facilities on our website. Your lodge should be vacated by 10am on the day of departure but again you are welcome to stay onsite. The Glade lodges benefit from an early 2pm check-in and a late 11am check-out.

What is mobile phone and wi-fi coverage like?

At Landal Darwin Forest, we have been battling away with the mobile phone companies to improve coverage for many years. As things stand coverage is poor across the park - the best possibility for a signal is close to the entrance. There are public payphones and free Wi-Fi is provided in each lodge, Reception and the main facility buildings. We recommend that you use What's App, Messenger or email to keep in touch whilst you are staying on the park. Many people use What's App to make calls or use Wi-Fi Calling if your device is set up to use this facility. 

Free Wi-Fi

We are happy to provide free Wi-Fi and we have a capacity that is considered sufficient to cater for reasonable use by our guests. However, please be considerate of other guests and avoid excessive use including the rapid downloading of movies.

All lodges have Wi-Fi access which should provide a suitable connection for every lodge, given that we are in a rural and woodland location. This is a complimentary service to provide basic internet browsing for leisure purposes. This is normally a reliable service but being a free shared connection across the park, we can’t guarantee the levels of service, availability, quality or bandwidth etc for individual lodges. 

High bandwidth applications such as movies, downloads etc are restricted to maintain the overall quality of the service provided. You may not get as fast a connection as you get at home as many people may be sharing the connection simultaneously. The service should be good enough for general internet browsing.

Please note that our Wi-Fi distribution system requires a user to register. This is completed via a device’s web browser and as such has proven to work well with computers, tablet and mobile phones.  Certain devices including internet enabled games consoles do not facilitate a Wi-Fi connection in this recognised manner and are therefore not compatible with the park’s Wi-Fi network.

The majority of the Wi-Fi connection problems our guests experience relate to the setup of the individual’s devices, rather than the quality of the Wi-Fi connection we provide. Please contact reception if you experience significant problems and one of our maintenance team will try and assist you.

What additional charges are made for using facilities?

Use of the swimming pool and the small soft play area in the Activity Den are complimentary, but additional charges are made for other facilities as follows:

Little Monkeys Play Centre £4.50 Mon-Fri & £5.50 weekends per child (£3.50 for guests staying on the park), spa/sauna/steam £3.75 per session, gymnasium £3.75 per session (or £6 for gym and spa), mini-golf £2 adults & £1.50 children, tennis court £4 per hour, short tennis £2/hour, bikes £7 half day and £12 all day. We also have a range of activities available at an additional charge.

Do you have to book a table in the Foresters bar & restaurant?

Yes, we recommend that you book a table in advance to avoid disappointment. Please note that if you are part of a large group we advise that you book tables at the restaurant in advance to ensure that you can be catered for together. You also need to pre-book afternoon tea which is served Monday - Saturday from 1-4pm. 

Please also be aware that all our food is freshly cooked to order using locally sourced fresh ingredients and there may be a wait whilst our chefs are preparing your meal. 

To reserve a table at the Foresters please telephone 01629 736225 or book online.

Do you have to book activities?

Our activities are extremely popular so we would recommend that you book in advance. We recommend that you BOOK ONLINE.

Alternaively you can book by telephoning Evolution on 01629 736222.

You can find out more about the activities we offer and see the current timetable at https://www.darwinforest.co.uk/activities

Do you sell tickets to local attractions?

Yes, we work with a number of fantastic local attractions to sell discounted tickets to our guests. These include Chatsworth House, Haddon Hall, Heights of Abraham, Gulliver's Kingdom, Alton Towers and Crich Tramway Museum. 

Can you drive up to the lodge?

Yes. All lodges have two car parking spaces. Additional vehicles should be left in the main car park.

Do all lodges have showers?

On the 'Lodges' page, a description of each bath/shower room configuration is given. Most baths have showers over them to provide greater flexibility.

Where can I find out about local cycling routes

There is an abundance of cycling routes in the local area. More information can be found here

Are linen and towels provided? What else do we need to bring?

All bed linen and towels are provided, with the exception of linen for cots. Beds are made up for your arrival. You may wish to provide additional towels for use in the swimming pool or if you have a Spa lodge. We provide washing-up liquid and a dish-washing cloth (as well as dishwasher tablets where appropriate). Irons and hairdryers are also provided. A selection of the latest films can be rented on DVD.

What is provided in a lodge?

You can find a lodge Inventory here

How many pets are allowed in the lodges?

Just one pet is normally allowed to stay in a lodge, although two small ones may be allowed by arrangement. Some lodges are kept pet free. Please check before you book. Pets are charged at £30 per short break and £45 per week. The Coppice and Spinney lodges are especially designed with pets in mind and they accept two dogs. 

Can I hire a cot or high chair?

Yes, cots and high chairs can be hired for £9 per short break and £12 per week. You are required to bring your own cot bedding.

Do you include plastic cups and cutlery in the lodges?

Plastic cups and cutlery are available in the Glade and Meadow lodges. However, we are happy to provide plastic cups on request to other lodges. Please ask reception. 

What activities do you recommend for groups?

Onsite Activities

'Go Active' at Landal Darwin Forest with our range of sporting activities. We can offer private group sessions by prior arrangement with our most popular group activities including archery and bodyzorbing. Further information can be found here.

The Foresters bar & restaurant is open 7 days a week and is the perfect place to celebrate a special occasion. For larger groups you will be required to pre order and booking is essential. The Foresters also serves a delicious afternoon tea on Monday to Saturday from 1pm – 4pm.  Please note that this must be booked 24 hours in advance. To make a booking please telephone 01629 736225 or email foresters@pinelodgeholidays.co.uk

External Activities
There is lots to do in the local area that is perfect for groups of friends to enjoy:

Clay Pigeon Shooting – The Joe Neville Shooting Ground in Tansley offers individual and group lessons for beginners and experienced shots. For further information please telephone 01629 582859.

Wild Park DerbyshireWild Park in Brailsford near Ashbourne offers a range of group activities including Paint Balling, Quad Biking, Cross Bow, Archery, Laser Tag and Rifle Shooting.

Outdoor Adventure – There are a number of companies who run activity sessions in the Peak District where you can enjoy rock climbing, caving, abseiling, gorge walking and Weaseling. Providers include Truth & Trust Outdoor Adventure, Peaks & Paddles and Peak Outdoor Training

Water Sports – Enjoy canoeing, kayaking or tubing along the River Derwent and canals in Matlock or sailing at Carsington Reservoir. Providers include Peaks & Paddles and Rapid Horizons

Deception Escape Rooms - Located in the centre of Matlock, the Deception Rooms are great fun for groups of friends. Your team will be required to problem solve and work together to see if you can escape before your time runs out.

Golf – We have a number of local Golf Courses; Matlock, Stanedge and Chesterfield.

Is there somewhere to walk dogs?

There is plenty of woodland in which to walk dogs, but please keep them on a lead at all times and clean up any fouling. Special bins are provided by the woodland walk.

Is there somewhere close by to purchase groceries?

Landal Darwin Forest has its own Woodland Store where you can select from a wide range of essential groceries and gift lines. The Woodland Store stocks a range of local produce including milk from the local dairy, meat from the local award winning butchers and freshly baked bread.

There is also a Sainsburys in Matlock, a Tesco and Aldi in Alfreton and a Tesco, Morrisons, Sainsburys and Aldi in Chesterfield. Please contact Reception for your lodge number should you wish to have your groceries delivered. Please state your lodge number and the name the booking was made under on the delivery details. If you are booking a delivery for the day of arrival please specify a delivery time of between 4pm and 8pm.

Do you have an Accessibility Statement?

Our Accessibility Statement can be downloaded here. Please contact us if you have any additional requirements or questions relating to the suitability of the lodge, our facilities or park before you book.

When do I pay my balance?

Your balance is due 10 weeks before arrival. You can pay over the phone by debit or credit card by telephoning 01629 732428. Alternatively you can pay by BACS. Please quote your reference number on all correspondence. Landal Darwin Forest, Darley Moor, Two Dales, Matlock, DE4 5PL.

Is there somewhere to do my laundry?

All 3 and 4 bedroom lodges include a washing maachine. All lodges in the Meadow and the Glade also include a washing machine.  Irons and ironing boards are provided for guests in all lodges. There is also a small laundry for guests to use.

Do you hire BBQs?

Yes, BBQs are available to hire from Reception for a £10 refundable deposit.

Is the Park served by Public Transport

Unfortunately there is no public transport to Landal Darwin Forest and we advise that you will need a car to get around the Peak District.  The nearest train and bus stations are in Matlock and Chesterfield.

Do you have a map that shows the lodges location?

Yes, you can see the location of the lodges on our park map. The map also shows the facilities, woodland walks and forest trail. For a more detailed look around Landal Darwin Forest please click here for a virtual tour.

Do you have any current vacancies?

All vacancies can be found at www.darwinforest.co.uk/jobs

Where is the nearest airport or ferry terminal?

There are several airports surrounding the Peak District. The two larger airports are Manchester (45 miles away/Approx 85 minutes drive) and Birmingham (65 miles away/Approx 75 minutes drive). The area is also served by East Midlands Airport (40 miles away/Approx 55 minutes drive) and Doncaster Robin Hood Airport (40 miles away/Approx 60 minutes drive). 

The nearest ferry terminal to Europe is at Hull (90 miles away/Approx 100 minutes drive).

What are your Terms & Conditions

You can find our terms and conditions here. 

What is your Cancellation Guarantee Plan?

You can find out more about our Cancellation Guarantee Plan here

See what our guests think about us on Trip Advisor

This Certificate of Excellence is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor – the world's largest travel site.

  • 1114 Independent Reviews
  • Certificate of Excellence 2019